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Cancellation & Refund Policy

Last updated: June 2026

1. Overview

This policy applies to all paid subscription plans purchased on BookMeArtist — the Pro Plan (₹2,499/month) and the Featured Plan (₹4,999/month). Please read this policy carefully before making a purchase.

2. Subscription Model

BookMeArtist subscriptions are one-time purchases that grant access for 30 days from the date of payment. Subscriptions are not automatically renewed. Access expires at the end of the 30-day period unless a new subscription is purchased.

3. Cancellation Policy

Since subscriptions are not auto-renewed, there is no ongoing subscription to cancel. Once purchased, your subscription access remains active for the full 30-day period regardless of whether you continue using the Platform.

If you no longer wish to use the Platform after your current subscription expires, simply do not renew — no action is required on your part.

4. Refund Policy

All subscription purchases are non-refundable once payment has been successfully processed, except in the following circumstances:

  • Duplicate payment: If you were charged more than once for the same subscription period due to a technical error, the duplicate charge will be fully refunded.
  • Payment gateway error: If your payment was deducted but subscription access was not activated within 24 hours, you are entitled to a full refund or immediate activation at your choice.
  • Platform unavailability: If BookMeArtist is completely inaccessible for more than 72 consecutive hours during your active subscription period, a proportional refund may be considered at our discretion.

5. How to Request a Refund

To request a refund under the eligible circumstances above, please contact us within 7 days of the payment date:

Please include your registered email address, the date of payment, and a brief description of the issue. We will acknowledge your request within 48 hours and process eligible refunds within 5–7 business days back to your original payment method.

6. Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Change of mind after purchase
  • Failure to use the subscription features during the active period
  • Account suspension due to violation of our Terms of Service
  • Requests made more than 7 days after the date of payment

7. Payment Processing

All payments are processed by PayU Payments Private Limited. Refunds, where applicable, are credited back through the same payment instrument used at the time of purchase. BookMeArtist does not store your card or banking details.

8. Contact

For any questions about this policy, please contact us at hello@bookmeartist.com or call +91-8866130117.